Batten, Joe D. Building a total quality culture / Joe D. Batten - Eugene, Oregon : Wipf & Stock, 2014 - vii, 88, [1] p. : ill. ; 26 cm. ISBN: 1625645783 9781625645784 Subjects--Topical Terms: Corporate culture.Total quality management. LC Class. No.: HD62.15 / .B37 2014