TY  - BOOK
AU  - O'Keefe, Patrick 
TI  - Managing online forums : : everything you need to know to create and run successful community discussion boards 
SN  - 081440197X
AV  - HM851  .O547 2008
PY  - 2008///
CY  - New York : 
PB  - AMACOM
KW  - Electronic discussion groups -- Management
KW  - Internet -- Social aspects
KW  - Online social networks -- Management
ER  -